Please find the answers to some of the commonly asked questions below. If you cannot find the answer you are looking for, please contact us at: contact@skymyway.com Thank you!
GENERAL QUESTIONS
Please click on any question below to expand it and see the answer.
1. How does SkyMyWay work?
We search for cheap flight tickets every day. When we find exceptional offers, we send them directly to your email!2) How can I sign up? Is it free?
You can sign up by entering your email address on our homepage. You can then choose to subscribe to our Free or Premium Plan Membership.3) How many emails will I receive?
It depends on the number of great deals we find. Typically, we send about one deal every two days to Premium members, and one deal per week to Free members. We only send exceptional offers to avoid filling your inbox.4) From which locations do the flights depart? And to which destinations?
We offer deals departing from major U.S. and Canada cities like New York,San Francisco, Toronto, Los Angeles, Vancouver and Montreal. We will be adding other airports in the future. Our deals cover destinations worldwide, focusing on the most popular ones.5) Are these always last-minute flights?
No! The timeframe varies, but our alerts are generally for flights 3 to 8 months in advance.6) Do you offer deals for all-inclusive packages/hotels/cruises?
Currently, we only cover flights but may add all-inclusive packages, hotels, and cruises in the future.7) Can I book multiple tickets with your deals?
Yes, our deals work well for multiple tickets! You can book as many tickets as you need.8) Can you help me plan a custom trip?
Due to the high volume of requests, we cannot offer custom travel planning. We are not a travel agency.9) Can I specify travel dates or destinations?
Unfortunately, you cannot choose specific dates or destinations for our alerts. Flexibility is crucial for finding great deals, and our system searches a wide range. However, most of our deals cover many dates and destinations, increasing the chances of finding your dream trip.10) How can I book flights?
On the deal page, select the trip you are interested in to be redirected to the booking site. You can then book the flights. We recommend adjusting dates on the booking site for other price combinations. Prices can fluctuate or disappear quickly, so act fast. If you don't see the prices we indicated, the deal might be too late.11) Can I view a list of deals on your site?
Yes, you can reference past deals by scrolling through them on our website. However, please note that the prices indicated on the deals will be out of date after a few days.12) What is the baggage policy for a certain carrier?
Please consult the carrier's page for baggage fees and policies.13) How can I change the departure city for your deals?
You can see your departure preferences by logging into your profile. To change your departure city, please send us an email request to contact@skymyway.com, and we will make the change for you within 24 hours.14) Do you send flights with multiple stops?
No, we aim to send only direct flights or those with a single stop.TECHNICAL SUPPORT QUESTIONS
1) I’m signed up but not receiving emails, why?
Sometimes our emails end up in your spam folder. To prevent this, add our address (contact@skymyway.com) to your contacts.2) How can I unsubscribe?
You can unsubscribe at any time by clicking the “Unsubscribe” link at the bottom of each email or by logging into your profile.3) How can I log into my account?
To log into your account, please access your profile.4) How can I change the email address or name associated with my account?
You can change your email address or name by going into your account settings and editing it there.5) How can I contact you?
You can email us at contact@skymyway.com.PREMIUM PLAN QUESTIONS
Enjoying the experience? Get started for free and set up your very own subscription business using Ghost, the same platform that powers this website.
1) Why become a Premium member?
Premium members receive 100% of the deals, while free members only get a small sample. Premium members also get deals several hours before free members. On average, you’ll receive about 200 deals per year. If you book just one of them, your subscription pays for itself! The Premium Plan costs $50 per year.2) How can I sign up for the Premium Plan?
You can sign up on our Premium Plan page.3) How can I cancel my Premium subscription?
You can cancel your subscription at any time. To do so, log into your account and click “Cancel my subscription.” We’ll miss you.4) Are my credit card details secure?
Yes. Our site uses 256-bit secure encryption, and all payments are processed using Stripe, the same payment processor used by Facebook, BestBuy, and over 100,000 other businesses.5) What is the refund policy?
We offer a 30-day refund policy. If the Premium subscription does not meet your expectations, you can request a refund by emailing contact@skymyway.com. We will refund your purchase within 30 days of the start or renewal of your Premium subscription. We do not offer partial refunds after the 30-day period. Refunds will be credited to the credit card used for the subscription purchase.6) Does the Premium subscription renew automatically?
Yes, the subscription renews automatically at the end of your plan. You can cancel at any time.If you can't find the answer you're looking for, please contact us at: contact@skymyway.com
